Residents
Get Involved
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Downtown Green Team
The Downtown Green Team helps keep Downtown’s public spaces spruced-up and beautiful. Consisting of community volunteers, the group assists in various Downtown beautification efforts. Examples of Green Team initiatives include planting and pruning, trimming, painting, litter removal, infrastructure audits and more.
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Downtown Cleveland Residents
Downtown Cleveland residents (DCR) is a diverse group of volunteers who promote the shared vision of a safe, vibrant, and connected urban center. DCR’s mission is to foster education, communication, and collaboration among primary stakeholders in the downtown community: residents, businesses, institutions, and local governments.
Get Outside
Get Fit
Resident Resources
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Call this all-purpose city number to report most issues you encounter, then your request will be sent to the appropriate department (Public Works Issues, Public Health, etc.)
Things like:
Sidewalk hazards
Infrastructure damage and dilapidation
ADA infrastructure damage
Construction debris
Scooter/E-bike pathway blockage
Snow removal
Ice/snow safety concerns
Continued street closures
Potholes
Illegal dumping
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Call 911 for immediate services, any general safety issues, and for issues when you’re not sure who to call.
Things like:
Injuries
Illegal activity
Traffic light outages
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Stay safe downtown by reporting city outages and other utility concerns.
Things like:
Single light outage
Street/Larger footprint outage
Utility work concerns
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Ambassadors provide a wide range of city services that keep our streets clean and safe (just like the name!)
Things like:
Homeless assistance
Walking escorts
Trash and litter
Street vandalism
Landscaping disrepair/vandalism
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Call your district manager with other issues or questions about your District.
The Flats
Jim Haviland
216.416.1970
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You can also call your councilperson with issues you encounter for both short-term and long-term issues.
Ward 3
Kerry McCormack
216.664.2691
Ward 5
Richard A. Starr
216.664.2309
Ward 7
Stephanie Howse
216.664.2908
Online classes · Onsite services