Residents

Get Involved

  • Downtown Green Team

    The Downtown Green Team helps keep Downtown’s public spaces spruced-up and beautiful. Consisting of community volunteers, the group assists in various Downtown beautification efforts. Examples of Green Team initiatives include planting and pruning, trimming, painting, litter removal, infrastructure audits and more.

  • Downtown Cleveland Residents

    Downtown Cleveland residents (DCR) is a diverse group of volunteers who promote the shared vision of a safe, vibrant, and connected urban center. DCR’s mission is to foster education, communication, and collaboration among primary stakeholders in the downtown community: residents, businesses, institutions, and local governments.

Get Outside

Get Fit

Resident Resources

  • Call this all-purpose city number to report most issues you encounter, then your request will be sent to the appropriate department (Public Works Issues, Public Health, etc.)

    Things like:

    Sidewalk hazards

    Infrastructure damage and dilapidation

    ADA infrastructure damage

    Construction debris

    Scooter/E-bike pathway blockage

    Snow removal

    Ice/snow safety concerns

    Continued street closures

    Potholes

    Illegal dumping

  • Call 911 for immediate services, any general safety issues, and for issues when you’re not sure who to call.

    Things like:

    Injuries

    Illegal activity

    Traffic light outages

  • Stay safe downtown by reporting city outages and other utility concerns.

    Things like:

    Single light outage

    Street/Larger footprint outage

    Utility work concerns

  • Ambassadors provide a wide range of city services that keep our streets clean and safe (just like the name!)

    Things like:

    Homeless assistance

    Walking escorts

    Trash and litter

    Street vandalism

    Landscaping disrepair/vandalism

  • Call your district manager with other issues or questions about your District.

    The Flats

    Jim Haviland

    216.416.1970

  • You can also call your councilperson with issues you encounter for both short-term and long-term issues.

    Ward 3

    Kerry McCormack

    216.664.2691

    Ward 5

    Richard A. Starr

    216.664.2309

    Ward 7

    Stephanie Howse

    216.664.2908